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Ombudsman Program

The Maine Long-Term Care Ombudsman Program is a non-profit agency whose mission is to advocate for quality of life and care for long-term care consumers. Services are free and confidential. Federal law and Maine law authorize staff to investigate complaints made by or on behalf of long-term care consumers and to assist consumers in exercising their rights that are guaranteed by law.

Address: 61 Winthrop Street, Augusta, ME 04330
Phone: 800-499-0229
Website: https://www.maineombudsman.org/
Email: MLTCOP@MaineOmbudsman.org